Decoding Customer Experience

Decoding Customer Experience

eSIMs are Finally Going Mainstream

Linkedin DCX Poll; As a CX professional, do you ever feel stuck? Links to Industry news, ideas, insights, and the DCX Thought Leader Linkedin Profile of the week

Mark Levy's avatar
Mark Levy
Sep 13, 2022
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eSIMs are Finally Going Mainstream

Last week Apple announced it would not include a slot for physical SIM cards in its new iPhone 14, opting to use solely eSIM technology instead. This decision will change how people experience cell phone service, allowing them to switch carriers and enjoy cost savings while traveling. A recent survey by Amdocs revealed …

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