Decoding Customer Experience

Decoding Customer Experience

DCX Podcast #7 - Response Time Analytics and the Future of CX

What is CES and how is it Deployed; DCX Linkedin Poll; Links to Industry news, ideas, insights, and the DCX Thought Leader of the week

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Mark Levy
Nov 01, 2022
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Response Time Analytics and the Future of Customer Experience

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Today, I'm super excited to be talking with Rafal Ohme and Victor Szczerba, co-founders of Response Time Analytics, and Mike Kennedy, a strategy and …

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