An app for accent conversion is an interesting one. What comes to mind is not only whether the customer understands a call centre operator in an offshore location for example.... but vice versa, will the agent understand the customer if they are speaking in strong regional accent?
An app for accent conversion is an interesting one. What comes to mind is not only whether the customer understands a call centre operator in an offshore location for example.... but vice versa, will the agent understand the customer if they are speaking in strong regional accent?