DCX Links | October 27, 2024From leveraging the right kind of friction to boost efficiency to understanding the power of emotions, this week's DCX Links explore the forces shaping customer experiences.Mark LevyOct 27, 2024∙ Paid11ShareExclusive Newsletter for Premium SubscribersContinue reading this post for free, courtesy of Mark Levy.Claim my free postOr purchase a paid subscription.PreviousNext