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Weekly inspiration, education, and coaching for customer-obsessed leaders.
Dear Valued DCX Newsletter Subscriber,
Get ready to supercharge your CX knowledge and stay ahead of the game with DCX Links, your weekly dose of carefully curated industry news, groundbreaking ideas, insightful links, and top recommendations. As a paid subscriber, you've earned exclusive access to this wealth of information, delivered straight to your inbox every Sunday morning.
But that's not all! You now have the keys to unlock the vast archives of links, covering the first 96 newsletters. This comprehensive collection of knowledge is packed with insights, research, and best practices in the world of CX collated over the past two years. Whether you're looking to tackle a specific challenge, stay on top of emerging trends, or gain a competitive edge, the archive has you covered.
As a CX professional, you understand the importance of staying informed and adapting to the ever-changing landscape. With DCX Links and the comprehensive archive at your fingertips, you'll have the tools and knowledge you need to make data-driven decisions, innovate, and drive success for your organization.
So, sit back, relax, and let DCX Links be your trusted guide on this exciting journey. Every Sunday morning, you'll wake up to a fresh batch of carefully selected resources, ensuring you start your week off on the right foot.
Thank you for being a valued member of this community. I’m thrilled to have you on board and can't wait to help you take your CX strategies to new heights.
Get ready to dive in and discover the power of DCX Links!
Mark
This week’s links cover the following topics:
VR/XR
Retail
AI
Customer Support
Research