Decoding Customer Experience

Decoding Customer Experience

Share this post

Decoding Customer Experience
Decoding Customer Experience
IBM experts warn CX leaders about AI agent implementation reality
DCX AI Today

IBM experts warn CX leaders about AI agent implementation reality

PLUS: Build your agentic AI readiness assessment + Design your first autonomous customer service agent

Mark Levy's avatar
Mark Levy
Jun 23, 2025
∙ Paid

Share this post

Decoding Customer Experience
Decoding Customer Experience
IBM experts warn CX leaders about AI agent implementation reality
1
Share

Keep reading with a 7-day free trial

Subscribe to Decoding Customer Experience to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 MaxxoMedia, LLC
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share