Decoding Customer Experience

Decoding Customer Experience

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Decoding Customer Experience
Decoding Customer Experience
Why Most Cross-Functional CX Projects Stall—And What To Do Instead

Why Most Cross-Functional CX Projects Stall—And What To Do Instead

Everyone Showed Up to the Meeting—So Why Did the Project Die?

Mark Levy's avatar
Mark Levy
May 20, 2025
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Decoding Customer Experience
Decoding Customer Experience
Why Most Cross-Functional CX Projects Stall—And What To Do Instead
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