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The full episode is only available to paid subscribers of Decoding Customer Experience

Conversational AI and Customer Service

DCX Podcast #5

Hello, and welcome to the DCX podcast where I interview leaders in the customer experience space about how digital is changing the landscape and how you can leverage these changes for success in your business.

Today, I'm excited to be talking with Ted Mico. Ted is the co-founder and CEO of Thankful.ai. an AI customer service SaaS solution for customers …

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The full video is for paid subscribers