Hey Mark, love these weekly CX links, will be linking to these in my Thursday issue of Backstage Pass.
Sam’s Club creating a Chief Experience Officer is a really big deal, isn’t it? More retailers will be following suit and that will lead to more emphasis and investment on CX. Very exciting!!
Hey Mark, love these weekly CX links, will be linking to these in my Thursday issue of Backstage Pass.
Sam’s Club creating a Chief Experience Officer is a really big deal, isn’t it? More retailers will be following suit and that will lead to more emphasis and investment on CX. Very exciting!!