0:00
/
0:00

Paid episode

The full episode is only available to paid subscribers of Decoding Customer Experience

Healthcare, Retirement and the Digital Customer Experience

DCX POSTCAST #3

I recently had the pleasure of speaking with Matt Benjamin, former partner customer engagement and automation and transformation lead at Mercer. He has over 20 years of experience constantly evolving Omni channel digital experiences, contact center operations, and enablement and has led teams as large as 1000. As transformation and automation strategy l…

Watch with a 7-day free trial

Subscribe to Decoding Customer Experience to watch this video and get 7 days of free access to the full post archives.