Move Outcomes Forward Without Needing Anyone’s Permission.
Most CX, Product, and Experience leaders carry responsibility for results without the authority to control the decisions that impact them.
And that gap is where careers stall.
This 30-day program gives you the operating power to win inside that gap.
Why this matters now
Modern work is built on shared ownership, competing priorities, and unclear lines of authority.
You can’t wait for alignment anymore.
You can’t wait for the perfect sponsor anymore.
You can’t wait for someone else to give you permission.
This is where the Influence Operator emerges.
Someone who turns ambiguity into direction.
Someone who drives movement across teams without needing formal power.
About the program
30 Days to Greater Influence is a practical 30-day operating system for professionals who need to create results inside complexity.
I built this for the leaders who are quietly carrying the load inside orgs… and want to finally have the leverage to move outcomes instead of reacting to them.
Daily micro lessons that help you:
Turn cross-functional chaos into alignment
Reduce stall in mission-critical decisions
Move work forward even when you lack authority
Translate noise into clarity that actually drives action
Build trust through consistent progress, not persuasion tactics
Every lesson takes less than 10 minutes.
Every day comes with an application move you can use instantly.
What’s inside
Daily lessons delivered to your inbox
Plug-and-play templates you can use immediately
Narrative frameworks that shift influence in real rooms
Psychological models that shape decisions ethically
Scripts for higher impact conversations inside messy environments
This becomes your starter kit for operating like an Influence Operator.
Who this is for
People inside CX, Product, Digital, Support, Customer Success, Service Design, and Transformation roles who:
are accountable for big outcomes
don’t control the whole system
are tired of watching decisions pass them by
If that describes you, you already know this is your path.
The transformation
Before: You’re stuck in circular meetings, disconnected insights, and slow-moving organizational gravity.
After: You create clarity faster than others. Decisions accelerate. Work actually moves. And your credibility rises… because you consistently turn ambiguity into direction.
Influence becomes a working capability, not a personality trait.
The investment
$19.99 until December 31.
I’m pricing this so every operator who does the real work can access the skill that actually changes their ceiling.
This is not a discount sale.
This is making elite influence capability accessible at scale.
Two Paths Forward
You can keep doing what you’re doing. Present ideas that spark interest but don’t create movement. Watch other teams take ownership of outcomes you know you should be shaping.
Or
you can spend the next 30 days building the operating system that gives you leverage without authority.
Don’t just take my word for it
Chris Brown, Cofounder and CEO: "Taking the 30 Days to Greater Influence eCourse has been a great learning experience; while I am familiar with many of the concepts, the reflection questions and prompts to implement these were very beneficial. The course structure is incredibly clear, breaking down the journey to greater influence into manageable weekly lessons that build on each other."
Gaëlle Syquia, Co-founder, President: "Loved Mark's 30 Day course! The short content, concise, straightforward format makes it SO easy to digest. I frequently find myself searching for them in my inbox to reread. Highly recommend!"
Andy Stahl: "Great course. As a beginner in the CX world, Mark's content gave me an understanding and helped provide a base to build on. This course is for anyone who wants to be highly effective with CX."
Nicole Ornelas: "This course was fantastic! Packed with valuable insights, reminders, and actionable strategies. Whether you're new to leadership, looking to refine your influence, or simply wanting to improve how you communicate and build relationships, 30 Days to Greater Influence provides a structured and engaging way to strengthen these essential skills."
Being an Influence Operator isn’t about title.
It’s about impact.
This is where you begin.
Start now. Become an Influence Operator.
Frequently Asked Questions
Q: How much time does this require daily? A: Just 5 minutes per day for the lesson, plus optional implementation time. Most professionals see results within the first week.
Q: Is this theoretical or practical? A: Completely practical. Every lesson includes specific actions you can take immediately. You'll get scripts, templates, and frameworks—not theory.
Q: What if my organization doesn't value CX? A: That's exactly why you need this course. You'll learn how to reframe CX in terms executives care about: revenue, costs, competitive advantage, and risk mitigation.
Q: Will this work if I'm not in a leadership role? A: Absolutely. Influence isn't about title—it's about impact. Some of the most influential CX professionals I know are individual contributors who've mastered these skills.
Q: What if I complete the course but don't see results? A: That's covered by the Success Accelerator Guarantee. If you don't see measurable improvement, I'll personally review your situation and provide 1-on-1 coaching until you do.
Don't let another quarter pass without getting the attention you deserve. As a DCX reader, you already know what needs to be done—now learn how to make it happen.