Stop Watching Your Best CX Ideas Die While Mediocre Projects Get Million-Dollar Budgets
The 30-day email course that turns overlooked CX professionals into executive favorites - guaranteed results in 5 minutes a day, or your money back
How many times this month have you watched a customer suffer because your solution got 'deprioritized'?
How many brilliant fixes are rotting in your draft folder while some consultant's generic recommendation gets fast-tracked with YOUR budget?
I’ve been there. 20 years ago, I watched a customer churn because my retention strategy was 'under review' for six months.
That's the day I decided to crack the code on executive influence. Not for ego - for the customers counting on us.
Don’t just take my word for it
Chris Brown, Cofounder and CEO: "Taking the 30 Days to Greater Influence eCourse has been a great learning experience; while I am familiar with many of the concepts, the reflection questions and prompts to implement these were very beneficial. The course structure is incredibly clear, breaking down the journey to greater influence into manageable weekly lessons that build on each other."
Gaëlle Syquia, Co-founder, President: "Loved Mark's 30 Day course! The short content, concise, straightforward format makes it SO easy to digest. I frequently find myself searching for them in my inbox to reread. Highly recommend!"
Andy Stahl: "Great course. As a beginner in the CX world, Mark's content gave me an understanding and helped provide a base to build on. This course is for anyone who wants to be highly effective with CX."
Nicole Ornelas: "This course was fantastic! Packed with valuable insights, reminders, and actionable strategies. Whether you're new to leadership, looking to refine your influence, or simply wanting to improve how you communicate and build relationships, 30 Days to Greater Influence provides a structured and engaging way to strengthen these essential skills."
Every day you wait is another day your customers suffer from decisions made without your input.
Right now, somewhere in your company, budget allocations are being discussed. Resource priorities are being set. Your voice should be in that room. In 30 days, it can be.
Get your first executive 'yes' within 30 days, or I'll refund every penny. You risk nothing. Your customers deserve everything.
Stop Letting Politics Kill Great Customer Experiences
Your email course starts immediately. In 30 days, you'll either be the CX professional executives come to for advice, or you'll have your money back. The choice is yours. Your customers are waiting.
Ready to Transform Your Influence?
30 Days to Greater Influence for CX Professionals
Now Just $99
✅ 30-day step-by-step influence system
✅ Daily 5-minute lessons
✅ Practical implementation challenges
✅ CX-specific frameworks and scripts
✅ 100% satisfaction guarantee
Frequently Asked Questions
Q: How much time does this require daily? A: Just 5 minutes per day for the lesson, plus optional implementation time. Most professionals see results within the first week.
Q: Is this theoretical or practical? A: Completely practical. Every lesson includes specific actions you can take immediately. You'll get scripts, templates, and frameworks—not theory.
Q: What if my organization doesn't value CX? A: That's exactly why you need this course. You'll learn how to reframe CX in terms executives care about: revenue, costs, competitive advantage, and risk mitigation.
Q: Will this work if I'm not in a leadership role? A: Absolutely. Influence isn't about title—it's about impact. Some of the most influential CX professionals I know are individual contributors who've mastered these skills.
Q: What if I complete the course but don't see results? A: That's covered by the Success Accelerator Guarantee. If you don't see measurable improvement, I'll personally review your situation and provide 1-on-1 coaching until you do.
Two Paths Forward
Path 1: Keep doing what you're doing. Present great insights that get nodded at and filed away. Watch other people drive the changes you know need to happen. Risk being cut when budget tightening hits your organization.
Path 2: Invest 30 days learning the influence system that successful CX leaders use. Start driving real change. Build the career you deserve. Position yourself as indispensable when economic uncertainty hits. Use your DCX community advantage to get ahead.
The choice is yours.
Don't let another quarter pass watching other people drive the changes you know need to happen. As a DCX reader, you already know what needs to be done—now learn how to make it happen.