Turn every team into customer champions

Want to get everyone in your company thinking and acting with the customer in mind? Grab A CX Leader’s Guide to Organizational Buy-In.

This guide breaks down how to make customer-centricity a habit across every team—whether it’s sales, marketing, finance, HR, or product. You’ll get practical tips, real-world examples, and simple ways to align teams around what customers actually need—because when they win, so does your business.

Learn More with this Audio Overview

0:00
-8:48

Download the Free Guide

"A CX Leader's Guide to Organizational Buy-In" offers a comprehensive framework for building a truly customer-centric organization. By adopting Levy's approach, CX leaders can empower their teams to embrace customer-centric practices, leading to increased customer satisfaction, loyalty, and business success.

Download the Free Guide

DCX - Perspectives and Insights on Digital CX is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Thanks for reading DCX - Perspectives and Insights on Digital CX! This post is public so feel free to share it.

Share